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Easy Returns & Refunds

We want you to shop with confidence! If you’re not fully happy with your order:

  • Returns: You can return items within 7 days of receiving them, as long as they’re unused and in original packaging.

  • Refunds: Once we get your return, we’ll process your refund within 7–14 business days back to your original payment method.

  • Exchanges: Need a different item? Just let us know and we’ll be glad to help if stock is available.

  • Damaged or wrong item? Contact us right away — we’ll replace it at no extra cost.

For any return or refund request, please reach out to us at info@fanzia.net