Why Fanzia?
Better Value
Low listing fees — pay commission only when you sell.
Simple Tools
Upload products, manage promotions, and track performance easily.
Fast Support
Quick responses and a clear guide to help you sell confidently.
Start in 5 Steps
Sign up at portal.fanzia.net/signup.
Get approved — usually within 24–48 hours.
Add your products — clear titles, photos, and personalization options.
Complete your profile — upload your logo, banner, and bio.
Start selling — fulfill orders and receive weekly payouts.
Choose Your Package
Select the plan that best fits your selling style.
Standard Package
- You upload and manage your own products.
- Handle your photos, descriptions, and pricing.
- You manage delivery and invoices directly with your customers.
- Fanzia provides visibility and a trusted marketplace to sell through.
- Commission: 13% from each sale.
Full Service Package
- We enhance and fix your photos (up to 3 via AI if needed).
- We handle all deliveries and invoices on your behalf.
- We optimize your listings and content for better visibility.
- We promote your shop on Fanzia's social media and campaigns.
- Commission: 23% from each sale.
Fanzia – Seller Handbook
A complete, step-by-step reference for your daily selling workflow.
Location: Seller Dashboard
- Create & Confirm: Use your invitation link or visit sign-up. Verify email.
- Choose Plan: Standard (13%) self-managed, Full Service (23%) assisted.
- Complete Profile: Add shop name, logo, banner, address, phone, bank.
- Verify: Upload business/ID docs if requested.
Location: Store Settings → Profile / Policies / Payouts
- Profile: Shop name, EN/AR description, location.
- Policies: Setup processing & returns (per Fanzia).
- Payouts: Add IBAN/transfer — weekly payouts.
- Brand Assets: PNG logo transparent preferred.
Location: Products → Add Product
- Title: Clear English title.
- Images: 3–6 clean, AI enhancement possible.
- Description: Material, size, care info.
- Category: Handmade → Accessories → Bracelets.
- Variants: Size/Color/Material.
- Pricing: Price + Compare at price.
- Inventory: SKU & quantity.
- Shipping: Weight/dimensions & region.
- Submit: Save & submit (24h review).
- Edit price/images/text.
- Duplicate items to save time.
- Hide if out of stock.
- Keep EN/AR translations synced.
- Prepare within 3 days.
- Print invoice & packing slip.
- Create shipment (Jaak/Armada/PostaPlus).
- Mark as Fulfilled.
- Contact Support if delayed.
- Follow return policy.
📸 Take photo before shipping. 💌 Add thank-you note.
- Add accurate pickup address.
- Set time window (e.g. 1–6 PM).
- Bubble wrap fragile items + label.
- Reply within 24h.
- Handle size/time/material inquiries.
- Open Support Ticket for disputes.
- Tone: friendly & solution-oriented.
- Standard: 13% | Full Service: 23%
- Payouts weekly to bank.
- Reports under "Payouts / Reports".
- Example: 10 KWD ×5 = 50 KWD → 13% = 6.5 → Net 43.5 KWD.
- No counterfeit/prohibited items.
- Clear photos only, no watermarks.
- Accurate, honest descriptions.
- Follow personalization text exactly.
| Section | Description |
|---|---|
| Dashboard | Overview of sales & orders |
| Products | Add/Edit/Hide products |
| Orders | Manage fulfillment |
| Messages | Communicate with buyers |
| Store Settings | Edit shop info |
| Reports | Track payouts |
- Rejected product: edit & resubmit.
- Blurry image: upload better or AI fix.
- Late reply: quick ETA message.
- Out of stock: unpublish until restocked.
- Shipping missing: add address/weight.
- ☑ Store info completed.
- ☑ 3–6 clean images/product.
- ☑ English title + description.
- ☑ Correct category & price.
- ☑ Submitted for review.
- ☑ Fulfill within 3 days.
- Inside Dashboard → Support / Messages.
- Urgent orders → open "Order Issue" ticket.
💚 Wishing you a successful, creative journey with Fanzia.
Powered by Fanzia – Crafted in Kuwait.